HIPAA for Humans
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93% of hospitals have patient portal
10% of patients want a portal
20% would like to communicate by text.
It’s important to remember that everybody wants to communicate by text, and that it is possible that every text related to a healthcare provider or healthcare professional can be considered PHI.
Reasonable and Appropriate Security Controls
Document patient consent to receive SMS
We have duty to warn patient that SMS may be less secure
Make other, more secure methods available whenever feasible
Always apply Minimum Necessary Data Standard
We are not responsible for securing messages on patient’s phone
Identify at-risk patients who may have trouble keeping their communications private
Please do not forget to register to our free webinar on HIPAA secure text messaging on March 30th at 1pm Central
Register here: https://my.demio.com/ref/yraSxmZdHtAblttt